Addon Modules
The following is a table of addon modules for the Support Module.
| Module | 6.x? | 7.x? | 8.x? |
|---|---|---|---|
| Support Bot Integrates Support module with the IRC Bot. | 6.x-1.0 (Dec/10) | 7.x-1.0-beta1 (Sept/11) | - |
| Support Dashboard Creates an 'all tickets, all clients' dashboard page for the Support module. The display mirrors the default displays added by the Support module's ticket list pages. | - | 7.x-1.0 (Jun/13) | - |
| Support Deadline This module adds a "due date" and related fields to support tickets generated by the Support Ticketing System module. | 6.x-1.1 (Aug/10) | - | - |
| Support Fields Allows an administrator to define custom CCK-fields to the STS content type (support_ticket) and then control which fields to display for which Client. | 6.x-2.1-rc6 (Jul/11) | - | - |
| Support Nag Adds the ability for Support to send regular notifications, and to change the state of old tickets. | 6.x-1.x-dev (Sept/11) | 7.x-1.x-dev (Sept/11) | - |
| Support SMS Adds the ability for Support to send SMS messages depending on a ticket's state and priority. | - | - | - |
| Support Timer Provides a javascript-based timer for tracking how long users are working on support tickets. Also provides administrative reports. | 6.x-1.4 (Nov/11) | 7.x-1.0-beta1 (Sept/11) | - |
| Support Token Provides Token module support for ticket/client information from the Support module. | 6.x-1.0-rc1 (Jan/11) | 7.x (Soon) | - |
| Support Views Views Integration for Support tickets | 6.x-1.0-rc2 (Jun/13) | 7.x-1.0 (Jun/13) | - |
List up-to-date as of 24th June 2013